Hi Ciaran,
Just a thought, and I'm not really qualified to comment, seeing as I'm rarely on this site, but all of the members are really helpful and seem genuinely nice, I think a chat feature like that on gmail and facebook might be a beneficial addition to the site, this way information could be shared much faster and members could get to know each other better. This is contingent on it being even possible to do that! Computers are not my forte!!
Keep up the good work!